General Terms
1. GENERAL
1.1. These terms of use regulate the legal relationship arising between Temptation OÜ, registry code 12692635, Hommiku 4-18, 80010 Pärnu, Estonia (Trader) and the person who made the purchase (Client) in the in the www.pussynaturalenergy.eu e-store.
1.2. In addition to these conditions the legal relationships arising from the distribution of products via the e-store are regulated by the laws of the Republic of Estonia.
1.3. The Trader may change the terms of the e-store and the prices of the products and services. Changes will be notified in the e-store’s environment. The terms and prices applicable at the time of the transaction taking place are applied to the transaction.
2. PRICE
2.1. The prices of the products are provided on the products’ sheet and the prices include the 20% value added tax in force in Estonia.
2.2. Delivery costs are included in the price on some products and on some not. Please find the information in the product description or in the checkout. The delivery fee in accordance with the delivery method chosen by the Client in the course of formalising the order is added to the price of the products. The manner of delivery will be chosen and the delivery charge calculated in the basket.
2.3. In case of the existence of a discount code the discount of the product will be calculated after entering the discount code in the basket.
3. COMPLETING THE ORDER
3.1. The Client will add the product to the basket after choosing the product by clicking the “Add to cart” button.
3.2. The quantities in the basket may be changed and products may be removed from the basket until paying for the products.
3.3. For completing the order the necessary details need to be entered, the payment method chosen and the button “Place order” clicked in the basket.
3.4. The order is deemed to be conclusively completed after clicking the “Place order” button.
3.5. The Trader will send a notification for the confirmation of the order to the Client’s email address.
4.RETURN POLICY
4.2 Returns should be send to:
Temptation OÜ
Hommiku 4-18
80010 Pärnu
Estonia
4.3 It is important to note that returns are paid within 14 days. Of course product are inspected that they are in same condition as they were sent to the customer.
4.4 We will notify the customer after receiving the return. Depending on bank contacts it takes 1-3 workdays before the payment is on customers bank account.
Delivery
1.1. The e-store delivers products to Estonia, Finland, Latvia, Lithuainia. If you want to order to other countries please contact us by e-mail.
1.2. The products are delivered to the Client to parcel terminal or post office or by courier.
1.3.Depending on the products chosen and destination the delivery can be free or if not, then you see the cost of delivery in product description.
Shipping costs:
| Country | 6 cans | 10 cans | 1 case 24 cans | 2 cases 48 cans |
| Estonia | 3€ | 3€ | Free | Free |
| Finland | 10€ | 10€ | 10€ | Free |
| Latvia | 8€ | 8€ | Free | Free |
| Lithuania | 9€ | 9€ | Free | Free |
| Other | Ask | Ask | Ask | Ask |
1.4. The Trader will complete the orders, incl. hand over to the post office for dispatch within three working days from the confirmation of the order at the latest. The arrival of the product to the Client depends on the postal service. The indicative arrival times are:
* Estonia: 1-3 working days
* Latvia, Lithuania: 2-5 working days
* Finland: 2-7 working days
* Other countries please ask
Payment
1.1 The Client will pay for the purchases made in the Web environment (e-store) 100% in advance and in euros.
1.2. The orders can be paid for by credit card (Visa, MasterCard, Maestro), Estonian bank links (Swedbank, SEB, Nordea, Danske, Krediidipank, LHV Pank), Finnish bank links (Nordea, Danske, Pohjola, Ålandsbanken, S-Pankki, Handelsbanken), Latvian bank links (Swedbank, SEB, Citadele, Nordea), Lithuanian bank links (Swedbank, SEB, Nordea) and in the PayPal environment.
1.3. Payment takes place in a secure environment outside the e-store – when paying with a bank link in the secure environment of the respective bank, when paying by credit card in the secure environment of Maksekeskus AS (http://maksekeskus.ee/) and in case of PayPal payments in the PayPal secure environment respectively. The Trader does not have access to the Client’s bank and credit card details.
1.4. After placing the order and making the payment the Client will be sent a confirmation via email.
Privacy policy
1. PROCESSING PERSONAL DATA
1.1. The data about the Client and his order stored in the orders’ environment of the e-store are treated as confidential information. The Trader will not disclose the information that has become known to it to third parties.
1.2. The data communication between the Client and banks and card payment centres is encrypted, which ensures the security of the Client’s personal data and bank details. The Trader does not have access to the Client’s confidential bank and payment card details.
1.3. The personal data submitted by the Client, which the Trader has received on making the purchase by the Client are protected and they are processed according to the requirements of the Personal Data Protection Act.
Personal data is collected and they are processed for the following purposes: for making purchase analyses and summaries, for making offers to the Client but also for organising Client satisfaction questionnaires.
1.4. The personal data of the Client is processed by OÜ Temptation (registry code 12692635, Hommiku 4-18, Pärnu, Estonia).
1.5. OÜ Temptation may authorise other legal persons (authorised processor) to process personal data on the condition that a contract has been entered into with such a processor, according to which the authorised processor is obligated to keep the personal data to be processed as confidential and to ensure the relevant protection of personal data according to the requirements provided in the legislation.