Terms and conditions

General Terms

1. GENERAL

1.1. These terms of use regulate the legal relationship arising between Temptation OÜ, registry code 12692635, Hommiku 4-18,  80010 Pärnu, Estonia (Trader) and the person who made the purchase (Client) in the in the www.pussynaturalenergy.eu e-store.

1.2. In addition to these conditions the legal relationships arising from the distribution of products via the e-store are regulated by the laws of the Republic of Estonia.

1.3. The Trader may change the terms of the e-store and the prices of the products and services. Changes will be notified in the e-store’s environment. The terms and prices applicable at the time of the transaction taking place are applied to the transaction.

2. PRICE

2.1. The prices of the products are provided on the products’ sheet and the prices include the 20% value added tax in force in Estonia.

2.2. Delivery costs are included in the price on some products and on some not. Please find the information in the product description or in the checkout. The delivery fee in accordance with the delivery method chosen by the Client in the course of formalising the order is added to the price of the products. The manner of delivery will be chosen and the delivery charge calculated in the basket.

2.3. In case of the existence of a discount code the discount of the product will be calculated after entering the discount code in the basket.

3. COMPLETING THE ORDER

3.1. The Client will add the product to the basket after choosing the product  by clicking the “Add to cart” button.

3.2. The quantities in the basket may be changed and products may be removed from the basket until paying for the products.

3.3. For completing the order the necessary details need to be entered, the payment method chosen and the button “Place order” clicked in the basket.

3.4. The order is deemed to be conclusively completed after clicking the “Place order” button.

3.5. The Trader will send a notification for the confirmation of the order to the Client’s email address.

4.RETURN POLICY

4.1 If you have any problems or questions after receiving the product, please contact us by e-mail and we will work out a solution so that you are satisfied with your purchase. You can exchange or return the product within 14 days from receiving it. Customer will pay itself for the return.

4.2 Returns should be send to:

Temptation OÜ
Hommiku 4-18
80010 Pärnu
Estonia

4.3  It is important to note that returns are paid within 14 days. Of course product are inspected that they are in same condition as they were sent to the customer.

4.4 We will notify the customer after receiving the return. Depending on bank contacts it takes 1-3 workdays before the payment is on customers bank account.